Customer Data
Our combination of banking industry knowledge and data skills help you unify customer identities, comply with KYC and other regulatory needs, and improve cross-selling and customer experience
- Unify customer identities across lines of business, asset classes, and regions
- Catalog customer data source systems
- Match synthetic identifiers such as UUIDs
- Implement fuzzy/smart matching for natural identifiers such as names and addresses
- Relate personal identities to business entities
- Create federated customer identity store
- Interpret KYC regulations across different jurisdictions
- Carry out gap analysis of known vs required customer data fields
- Plan low-impact approach to resolving gaps and gathering missing data
- Relate individuals to entities for KYB and UBO purposes
- Integrate single customer view with overall AML / financial crime processes
- Join customer identities across product and line of business systems
- Relate customer identities to third-party data sources such as credit scoring and research
- Build unified audit trail of customer activity, tracing an individual’s journey between systems and product areas
- Design unified customer experience
- Provide a full body of customer activity and profile information to each potential cross-selling system
- Pave the way for digital transformation with data integrations, privacy analyses, and customer journey reviews across multiple systems and business units
- Create customer data marts for digital portals
- Manage PII and sensitive data across multiple processors
- Draw up and implement data sharing agreements
- Provide and manage APIs to support digital customer experiences
- Develop responsive data pipelines that support low-latency user interfaces and first-quote outcomes
- Embed Privacy By Design into the customer data pipeline
- Draw up GDPR policies and processes
- Embed and implement DPIA and breach response processes
- Comply with U.S. state-level privacy law
- Manage data residency and ensure residency compliance in Cloud data systems
Ready to Talk?
We work with you to understand your needs, so we can tailor our approach to your engagement. Learn more when you connect with our team.
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