Mark Kallal, Senior Director with Treliant, is a seasoned financial services professional with more than 20 years of experience building, managing and assessing compliance and risk management programs.

Immediately prior to joining Treliant, Mark served as the Head of Compliance for a FinTech company that partnered with more than a dozen of the largest banks and financial institutions in the United States. Mark has also held senior positions with financial services companies of varying sizes – from Capital One and Freddie Mac to a startup student lending company.

His work has included developing, implementing, and reviewing compliance management and risk management programs; developing and implementing assessment and testing methodologies across various business lines and product offerings; building and assessing consumer complaint management programs; building, implementing, and managing third-party risk management programs; and developing and delivering compliance training programs and content.

Throughout his career, Mark has developed extensive experience interacting with and managing relationships with officials from the US Treasury and Consumer Financial Protection Bureau (CFPB), as well as C-level bank executives and Boards of Directors.

Mark holds a BA in Political Science, English, and Philosophy from Marquette University.

CMS Programs

  • Conducted a CMS assessment of a bank that has partnered with numerous FinTech companies. Included a review of business practices for conformity with federal consumer protection regulations. Also performed transaction testing.
  • Assisted in designing and building a CMS program for a commercial lending FinTech company, including the compliance governance structure, policies and procedures, regulatory compliance risk assessment, monitoring and testing, complaint management, and change management.
  • Conducted a review of a student loan servicer's CMS program elements to determine if the company had developed, implemented, and maintained the policies and procedures necessary to effectively govern a CMS program.
  • Conducted a CMS review of a FinTech company offering both commercial and consumer lending products.