Date: April 7, 2020

Session Details: Financial Forum 3.0: Bank CPOs Discuss Hot Topics in Financial Privacy | 11:00AM – 12:15PM

A group of major bank Chief Privacy Officers (CPOs) return to the Summit to discuss the latest challenges and threats in their space and compare notes on how they are tackling these issues. This highly interactive session will focus on new developments in the financial privacy space and what is keeping CPOs up at night. Panelists will discuss the emerging privacy landscape, its impact on financial services, and how their privacy programs are adjusting to accommodate new expectations and obligations. The panelists will reflect on their CCPA implementation efforts and reactions from their clients thus far, and what is on the horizon in 2020 and beyond. As always, the panel will compare notes, war stories and tips for success in an interactive benchmarking session for those active or interested in financial privacy.

What you’ll take away:

  • The evolving privacy landscape is challenging banks to re-think their privacy, security and fraud/authentication protocols holistically, and make challenging risk and client experience determinations in conjunction with business leaders.
  • While some companies have viewed the GDPR and the CCPA as “projects,” consumer rights has become a core component of privacy compliance and is a “business as usual” obligation requiring enhanced resources.
  • The role of a CPO, regardless of where the position sits, is not just to think about what could go wrong, but what can go right through privacy.


  • Agnes Bundy Scanlan, Senior Advisor

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