Cassandra M. Chandler
Cassandra “Cassi” Chandler, Senior Advisor with Treliant, has led a distinguished career as an innovative strategist identifying and addressing emerging issues and as a Senior Executive within U.S. government services and the financial services industry. She has served as a leader on the Global Diversity and Inclusion Boards of both Bank of America and Louisiana State University and currently serves as an independent federal monitor with the NYPD.
Before joining Treliant, Cassi was Senior Vice President for Business Operations at Bank of America, responsible for building an integrated framework to identify, evaluate, and assess emerging risks and the operational effectiveness of enterprise coverage areas. She developed enterprise-wide teams and analytic processes to identify emerging cybercrimes, fraud trends, and consumer risks. Previously, she built and directed an enterprise team to collect and analyze internal and external intelligence to predict regulatory, reputational, and financial risks, while enhancing the customer experience. She served as the bank’s Senior Global Investigative Services Executive, developing a prevention-focused global fraud investigations program that detected and prevented fraud, cybercrimes, and other emerging security risks, with a focus on loss prevention and value return to the business.
In addition to her roles as a risk executive, Cassi led the bank’s compliance relationship with the Consumer Financial Protection Bureau (CFPB), as an Enterprise Regulator Relations and Engagement Executive. In this role, she was responsible for building relations with regulators, supporting the needs of the consumer regulator, and managing CFPB interactions across the enterprise.
Cassi joined Bank of America in January 2008, following her retirement from the Federal Bureau of Investigation (FBI), where she spent 23 years managing, directing, and leading criminal, terrorism, and cybercrimes investigations and foreign intelligence activities. She led the redesign of the Bureau’s healthcare fraud and criminal intelligence programs. She was appointed to the U.S. Senior Executive Service as an Assistant Director, where she was responsible for rebuilding the Bureau’s training program for new agents. She also served as an attorney in the Office of Legal Counsel and Special Agent in Charge of the Norfolk Field Office. Before joining the FBI, Cassi was an attorney with the U.S. Army Corps of Engineers and a reporter and anchorperson for an NBC affiliate.
Cassi is a recipient of numerous awards and recognitions, including the Senior Executive Service Presidential Rank Award of Meritorious Executive under President George W. Bush, the National Center for Women & Policing’s “Breaking the Glass Ceiling” award, and the Norfolk NAACP Trailblazer Award. She served on the U.S. Marine Corps Red Team, which monitored the Corps’ assessment of expanding infantry officer roles to women, and she currently sits on the Board of Visitors for Johnson C. Smith University.
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