Kathlyn L. Farrell to Speak at ABA Risk Management Conference
Date: Monday, March 19, 2018 and Tuesday, March 20, 2018
Time: 2:30 PM - 3:45 PM and 10:15 AM - 11:30 AM
Location: Hyatt Regency Orlando, Orlando, FL
Topic: Measuring Sales and Conduct Culture Risks
Everyone is talking about managing sales and conduct culture risks, but as risk managers, we know it begins with establishing a process to measure, monitor and control for risk. Join us as we discuss specific key risk indicators (KRIs) and other metrics in measuring conduct/sales culture risk, developing a framework for controls, as well as specifics on auditing conduct/sales culture risk.