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Lyn Farrell to Speak at ABA Regulatory Compliance Conference
Date: Sunday, June 10, 2012
Time: 10:00 AM - 12:00 PM
Location: Walt Disney World Dolphin, Lake Buena Vista, FL
Topic: Compliance Leadership: What Do You Need in This New Era to be Successful?


What will successful regulatory compliance leadership look like in financial institutions in 10 years? Will these leaders be (as in the past) primarily regulatory subject matter experts—with a job history that is steeped regulatory research and application? Unlikely.

With a regulatory environment that is increasingly enforcement-driven, compliance risk managers will need strong leadership skills in order to “make things happen” within their organizations. Subject matter expertise will not be their primary skill. Regulatory compliance, like any other major discipline, will be led by those who are capable of leading others to do the right thing, even when they don’t perceive short-term benefits or fear adverse effects on the bottom line.

The purpose of this deep dive is to engage the participants in an interactive session that will help them learn how to get beyond the compliance team in their own bank and influence executive leadership to take the necessary action to protect the bank, particularly in regulatory areas that appear to be subjective and vague.

To stress this objective, this session will pose leadership dilemmas and the group will then work through them to determine what the compliance officer should do, how he/she should do them—and what skills are necessary to solve the problem. Skills we will be discussing include: effective communication, persuasive speaking, engaging the compliance staff, negotiating among stakeholders, writing effectively—especially memos and emails, delivering effective presentations to high level groups, including senior executives and board members, etc. We will discuss how to cultivate senior sponsors and allies, using partnered leadership structures for projects, and identifying common ground that integrates compliance and business goals.

Date: Sunday, June 10, 2012
Time: 2:00 PM - 3:15 PM; 3:30 PM - 4:45PM
Location: Walt Disney World Dolphin, Lake Buena Vista, FL
Topic: The New Anatomy of Product Design, Implementation and Servicing


The regulatory, legislative and examination landscape is changing. Products and/or practices that have been in place for years have now been made obsolete or have been deemed to be unfair. The pendulum has swung toward the consumer and ensuring that they fully understand bank products and their features. Not only do consumers need to clearly understand products, banks need to take a hard look at product features to ensure that they are fair. In this session we will look at some of the new paradigm changes and provide guidance on how to implement the changes on the horizon.

The panel will examine:
• Safe, Fair and Responsible Banking Products – Integration of all consumer product evaluations;
• Transparency and clear disclosures while being aware of the litigation risks associated with shorter disclosures;
• UDAAP
• Customer Complaints--how are you treating your customers?
• Are you winning because your customers are losing? Or are you winning because your customers are winning?

Date: Monday, June 11, 2012
Time: 10:45 AM - 12:00 PM; 2:30 PM - 3:45 PM
Location: Walt Disney World Dolphin, Lake Buena Vista, FL
Topic: Rebuilding Your UDAAP Program in the Post Dodd-Frank World


Traditionally, bankers would apply the UDAP standard to specific product lines or communications. In the post Dodd-Frank World, banks of all sizes are finding that their full range of products and even routine policies and procedures are now being examined through the UDAAP (with the added A for Abusive) lens. Our expert panelists will use very specific recent case studies to illustrate current risks. You will walk away from this session with the tools to help you successfully rebuild your current program to meet current regulatory concerns.
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